Our Crackers | Town House® Crackers
Town House® Sea Salt Pita Crackers
2026-09-20T06:13:50.000+00:00
2026-09-22T07:45:08.000+00:00
I bit into one and thought I made a mistake somehow. I assumed, based on the box "art" that these would be crispy, even if just a little. I was dead wrong. Instead of getting the oven baked crackers as described on the box, it feels like these are not entirely cooked or stale. Or like some gluten free mishap. I'm so sorely disappointed that I searched this out to leave a comment.
Horrendous Mistake
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Sad
https://photos-us.bazaarvoice.com/photo/2/cGhvdG86a2VsbG9nZ3M/d989a848-795f-577c-a345-3d1a9dddab46
Horrendous Mistake
I bit into one and thought I made a mistake somehow. I assumed, based on the box "art" that these would be crispy, even if just a little. I was dead wrong. Instead of getting the oven baked crackers as described on the box, it feels like these are not entirely cooked or stale. Or like some gluten free mishap. I'm so sorely disappointed that I searched this out to leave a comment.
Difference between the cracker and the box picture.
2026-09-16T03:32:36.000+00:00
2026-09-20T06:15:10.000+00:00
I have purchased these for years, but they appear to have undergone a recipe change without noting that on the packaging. The new chips are NOT good. They are hard. The flavor is nothing close to the original cracker. If I wanted stale saltines, I would purchase those intead. I will not be purchasing these again until I hear that they are bringing back the original recipe. Seriously, what were you thinking?
New recipe is TERRIBLE
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Cordelia
Cordelia, We hear and value your comments about our Town House® Sea Salt Pita Crackers. We always strive to better ourselves and continue to do so with feedback like yours. We are sending you an email as we would like to make this up to you.
2026-09-19T19:57:30.000+00:00
kelloggs
1
2026-09-08T20:57:36.000+00:00
2026-09-21T21:18:01.000+00:00
Surprised by the low rating on these. I’ve grown to like these crackers. A good friend of mine really liked them so I get a box every now and then to switch things up. Tastes great, I like the texture. It’s a solid snack.
Great for when you need to switch things up.
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Aaron
2026-08-07T00:25:06.000+00:00
2026-09-20T06:15:16.000+00:00
I was unpleasantly surprised when I opened a box of these crackers and saw flat triangles that didn't resemble the crackers I was expecting. I was doubly disappointed by the texture and flavor. I thought perhaps something went wrong with the batch, so I bought another box a week or so later, and to my dismay, the crackers were just as bad. I googled "TownHouse crackers bad" to see if I was alone and felt "seen" when I read reviews by people who once loved the crackers as I did, and felt duped and betrayed by TownHouse's choice to change the recipe. I can count on one hand the number of times I've written a review for a product or service. In the list of things for me to be upset about, this is near the bottom, but at the same time, it feels symptomatic of a larger issue that enrages me: companies cutting costs to raise profits with no concern for the consumer. I recently tried Wegmans' pita crackers, and they're really good. I'll be buying them from now on. From what their employees say, they're also a great company to work for.
Switched to Wegmans Pita Crackers
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Liz2026
2026-07-25T02:13:02.000+00:00
2026-07-31T15:15:43.000+00:00
Something was changed with these i loved these crackers would eat them just right out the box with nothing on them i was so glad when I got another box the other day an when I got home with them an opened them the taste is horrible its a flat tasteless flavor dont seem like it has much sea salt on them either the texture is horrible they even looked different but was hoping it didn't effect the taste but it does yall need to go back to making them like you use to
Horrible taste
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Sally
Sally, thank you for letting us know that the crackers were tasteless, had an unpleasant texture, and looked different. We are sending you an email so we can learn more and make this up to you.
2026-07-31T15:08:05.000+00:00
kelloggs
1
2026-07-20T17:19:24.000+00:00
2026-07-24T15:31:08.000+00:00
We used to eat them all the time - favorite road trip snack ! Now the crackers are flat - unleavened and not as crispy. What a disappointment ! !
Bring Back the Old Recipe!
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Warzakfamily
We're sorry to hear of your disappointment with the crackers being flat, unleavened, and not as crispy. We'd like to help. Our team will be in touch shortly to help address this for you.
2026-07-24T15:18:48.000+00:00
kelloggs
1
2026-07-20T00:07:22.000+00:00
2026-07-24T15:00:43.000+00:00
Somewhere in Battle Creek, in some big conference room, a bunch of smarty-pants MBAs sat around and talked about "fully loaded customer acquisition cost," "cost per unit," and "Payback Period."
Somewhere in that discussion, one of those pencil pushers suggested that making the Pita Crackers a little thinner and using a little less flavoring powder would reduce the unit cost by...geez, I dunno...a penny per box?
But here's the deal - the crackers ain't what they used to be. So long as I see that a "serving" is now 15 grams instead of 16 grams, I'll know I'm still looking at the "new" Pita crackers.
So please tell your smarty-pants MBAs to start figuring out the cost per lost customer.
Your pal,
Doug Boynton
What the heck?
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Doug Boynton
2026-07-06T18:02:28.000+00:00
2026-07-17T22:57:24.000+00:00
My husband and I have lived these crackers for years, they were perfect! Opened a new box and immediately knew they were different : flatter, paler, LOTS of broken pieces. The taste and texture now are both terrible. They are hard and tasteless. Why would they change the recipe? These were worth the price (which has gone WAY up). But will not buy again if they do not change. If this was the Keebler version of “new Coke,” please go back to Classic!
Bring back old recipe!
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Mila1003
Thank you for your review. We understand that your cracker's taste and texture were different than usual. Your feedback helps us to improve our products. We will follow up with you via email shortly.
2026-07-10T20:34:09.000+00:00
kelloggs
1
Crispy and oven-baked, Town House® Sea Salt Pita Crackers deliver rich flavor with just the right touch of sea salt. They’re perfect for dipping, pairing with hummus, salsa, or cheese spreads, and sharing at game day, parties, or casual gatherings. Baked in the USA with no artificial colors or flavors, these pita crackers bring crunch and satisfying taste to every snack moment.
